1. Introduction

Suite Fleet VA ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard the limited information you provide when you visit our website or use our virtual assistant services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. We reserve the right to make changes to this policy at any time and will notify you of any updates by revising the effective date above.

2. Information We Collect

We collect only the minimum information necessary to provide our services. Specifically, we may collect the following personal information that you voluntarily provide to us:

Full name
Email address
Phone number
Mailing or business address
Business name and job title
Messages and communications you send us through contact forms or email

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, government-issued ID numbers, or health information.

3. Information Collected Automatically

When you visit our website, certain non-personal technical information may be collected automatically by our web hosting infrastructure, including:

IP address (used for security and fraud prevention)
Browser type and operating system
Pages visited and time spent on pages
Referring website URLs

This technical data is used solely for website security, performance monitoring, and improving user experience. It is not used to identify individual users.

4. How We Use Your Information

We use the personal information you provide exclusively to:

Respond to your inquiries and provide customer support
Deliver the virtual assistant services you have requested
Send service-related communications such as confirmations, updates, and reminders
Send promotional emails about our services (you may opt out at any time)
Comply with applicable legal obligations

We will never use your information for purposes beyond those listed above without first obtaining your explicit consent.

5. We Do Not Share Your Information

Suite Fleet VA does not sell, trade, rent, or otherwise share your personal information with any third parties — period. This includes:

No data brokers or marketing companies
No advertising networks or platforms
No analytics companies that retain personally identifiable data
No business partners or affiliates

The only exception is if we are required by law to disclose information in response to a valid legal process, such as a court order or government subpoena. In such cases, we will notify you to the extent permitted by law.

6. Cookies

Our website may use basic cookies to ensure the site functions properly (e.g., remembering form data during your session). We do not use third-party tracking cookies, advertising cookies, or analytics cookies that send your data to external services.

You can disable cookies through your browser settings at any time. Doing so may affect some functionality of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it. You may also request deletion of your information at any time (see Section 9).

8. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational safeguards, including:

Encrypted data transmission using SSL/TLS
Restricted access to personal information on a need-to-know basis
Regular review of our data collection and storage practices

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.

9. Your Privacy Rights

As a user located in the United States, you have the following rights with respect to your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information from our records.
Opt-Out: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

To exercise any of these rights, please contact us using the information in Section 11. We will respond to all requests within 30 days.

If you are a California resident, you may also have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to non-discrimination for exercising your privacy rights, and the right to opt out of the sale of personal information (note: we do not sell personal information).

10. Children's Privacy

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us immediately and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Suite Fleet VA

Email: privacy@suitefleetva.com

Website: www.suitefleetva.com

We are committed to addressing your privacy concerns promptly and transparently.